Vicidial

Who uses Vicidial?

Any company that wants to build a Contact Centre without the hiring a company to manage the PBX, IVR or automated outbound calls.

Open source Contact Centre software based on Asterisk with PBX and predictive calling capabilities.

Handles incoming and outgoing calls, incoming email and web site chat support.

Information about Vicidial

Owner: Vicidial Group

Website: www.vicidial.com

Founded: 2007 * * * * * *

– Predictive Dialing

– FCC Compliance List management

– FTC Compliance Call recording

– Call forwarding

– Campaign-specific caller ID

– Campaign management

– Call scheduling

– Leads management

– Call monitoring Telemarketing Software

– CRM

– Incoming call center

– Outgoing call center