Say hello to our new server, please notice the IP has changed
We got new server IP, login to your dashboard to vew it.
Please read only if you are having issues configuring your account on Vicidial, Goautodial or if the calls are failing from your PBX, contact our Live Support if your calls are not completing.
Here are the instructions to setup the Carrier Settings https://switch2voip.us/contact-support/how-to-setup-your-trunk-carrier-provider-in-vicidial-vicidialnow-goautodial-vicibox
There has been an update on My Account page, the dashboard was updated to the latest version 6.0 which will also improve the quality of the VoIP calls on all the accounts that were migrated to the new version, this migration was performed in order to provide all the Switch2VoIP users with the same improvements on the voice quality.
Improvements on ‘My Account’ and the speed when browsing your balance and Calls History.
Our dashboard has undergone a minor upgrade to improve its usability and there was a bug fixed on the Change CallerID and Authorize IP fields. Visit the Instructions to setup Vicidial if you are changing to IP authentication.
If your calls have beed affected by the migration to the latest version (6.0) just reach us as soon as you can and our Live agents will provide remote support to help you make the changes on your Carrier settings.
Our help is 100% free for settings and configurations on your devices, contact our Live Chat Agents for remote assistance if your calls are failing.
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