VICIDIAL is one of the most used Open-Source Dialers world wide for call centers using VoIP to make calls all over the globe. VICIdial can handle anywhere between 2 to 300 or more agents at a time making thousands of calls per day with great capacity.
VICIBox Server is the authorized installation CD for the VICIdial Call Center Suite. It's based on OpenSuSE server and will correctly install VICIdial Call Center Suite very easily. It can be downloaded from here: http://vicibox.org/server/index.html
It is recommended to have basic operating system skills when installing VICIBox but it is not necessary. If you follow the basic Vicidial Installation Manual you will than have a fully functioning VICIdial system.
Setting the SIP Trunk in VICIDIAL or the Carrier, can sometimes be tricky or time consuming for most customers. We have set up a detailed informative configuration of the Vicidial predictive dialer to help you start making calls.
Click here for a full guide on How to setup your Trunk in VICIDIAL / GOAUTODIAL:
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