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SIP Trunking for Call Centers


SIP Trunking for Call Centers
Switch2Voip Voip for Call Centers helps you reduce your call center voip costs implementing SIP trunking to your dialing systems!

Once you start turning over to the VoIP culture, you will realize how many goodies are waiting to be part of your call center. 

This article is to discuss about SIP and SIP Trunk.

What does SIP trunk stand for?


Well let’s talk about SIP first. SIP stands for Session Initiation Protocol, which works along with other protocols’ elements as the ‘HTTP’ and ‘SMTP’ protocol. Created in 1996 by Henning Schulzrinne and Mark Handley, SIP is born to focus in call setup and signaling. It does need proxy servers to perform the dialing, ringing, busy tones or in call ringing operations, as well as the call agents. It comes to control multimedia communication sessions relying on IP networks to facilitate that communication.

Enough of complicated talk, a SIP Trunk is simply a VoIP account that you will configure on your PBX to make and receive calls. 

We prefer SIP Trunking providers that offers accounts with unlimited channels, to find one the search could be time consuming since most VoIP providers charge per channel and when i say a "channel" i mean that every call uses one channel, if you don't want to complicate things just signup for an account with a VoIP company that provides Unlimited Channels on your VoIP account and you will have the ability to make unlimited calls like Switch2Voip.


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